You've spent weeks watching your team struggle with NetSuite. Reports that should take minutes are taking hours. Custom workflows break after updates. And your finance director just asked for another external system because "NetSuite can't do what we need."
So, you assign your IT team to run a NetSuite health check. Smart move, right?
Not exactly.
Internal assessments miss critical issues that NetSuite experts spot immediately. Let's examine six specific blind spots that only specialists can properly address during a professional NetSuite health check.
Why Expert NetSuite Health Checks Outperform DIY Attempts
When your internal team handles a NetSuite health check, they miss technical issues that impact performance across your entire business. Stockton10 has seen it repeatedly across industries:
- A telecommunications company struggled with incorrect tax recognition due to undocumented scripts
- A retail business spent hours manually creating purchasing reports that could have been automated
- A technology firm faced recurring authentication errors with their Avalara integration
Is your team missing critical issues that are hiding in plain sight? Here are six blind spots that might be undermining your NetSuite performance right now:
Blind Spot #1: Script and Workflow Dependencies
Internal teams see: "Our workflow is broken." NetSuite experts see: "These interdependent scripts are conflicting."
Your team might troubleshoot individual scripts or workflows, but experts map the entire ecosystem of dependencies.
When tax regulations change, many businesses find their NetSuite configurations suddenly producing incorrect calculations. In these situations, Stockton10 specialists don't just patch the obvious issue—they analyze the entire chain of dependencies between scripts, workflows, and configurations to ensure a comprehensive fix that prevents future problems.
Blind Spot #2: Performance Bottlenecks in Custom Solutions
Internal teams see: "The system is slow." NetSuite experts see: "Your saved searches have inefficient joins."
When reports drag or processes take too long, internal teams often create workarounds rather than addressing root causes.
Companies frequently resort to manual reporting in Excel when their NetSuite system seems too slow or limited. Stockton10 consultants regularly discover these issues aren't NetSuite limitations at all but configuration problems in areas like NetSuite Planning and Budgeting.
Using specialized diagnostic tools, Stockton10 specialists can identify and correct these configuration issues, often eliminating the need for manual reporting entirely.
Blind Spot #3: Integration Failure Points
Internal teams see: "The integration is broken." NetSuite experts see: "Your tokenization configuration is causing authentication failures."
Integration issues are particularly challenging for internal teams because they require expertise across multiple systems.
Third-party integrations like Avalara, DocuSign, or payment processors often generate cryptic error messages when they fail. Internal teams might spend weeks trying various settings without resolving the issue.
Stockton10's integration specialists understand these connection points at a deeper level, quickly identifying authentication issues, improper configurations, or field mapping problems that internal teams might never discover.
Blind Spot #4: Underutilized Native Functionality
Internal teams see: "We need a third-party solution." NetSuite experts see: "NetSuite already has this capability built in."
NetSuite has hundreds of features companies pay for but never implement because their teams don't know they exist.
Many businesses purchase additional software for document management, contract approvals, or lead tracking when NetSuite can already handle these processes natively.
Stockton10 consultants regularly identify opportunities to leverage built-in NetSuite functionality like Online Marketing Forms, document management, and automated workflows that eliminate the need for costly third-party solutions and reduce manual data entry.
Blind Spot #5: Technical Debt in Customizations
Internal teams see: "We need all these custom fields and scripts." NetSuite experts see "Half of these customizations are redundant or obsolete."
Over time, NetSuite instances accumulate custom scripts, fields, and forms that drag performance down. Internal teams rarely question existing customizations because they don't know what's safe to remove.
Approval workflows are a common area where technical debt accumulates. Many companies implement person-specific approvals instead of role-based systems, creating bottlenecks whenever an approver is unavailable.
Stockton10 specialists regularly identify these structural inefficiencies and redesign workflows using best practices that improve approval times and system performance while reducing maintenance headaches.
Blind Spot #6: Future-Proofing Against Updates
Internal teams see: "Let's just keep things working." NetSuite experts see: "This configuration won't survive the next update."
Your internal team focuses on today's problems. NetSuite experts look at future compatibility issues based on the NetSuite product roadmap.
Custom PDF templates and email templates often break during NetSuite updates, causing significant business disruption.
Rather than repeatedly fixing the same issues after each update, Stockton10 consultants restructure these customizations to align with NetSuite's development best practices, ensuring they remain functional through future system updates and preventing recurring problems.
The ROI of Expert NetSuite Health Checks
Expert NetSuite health checks deliver measurable results across industries:
- Process efficiency: Typical workflow optimization reduces approval delays by 50-80%
- Time savings: Most clients save 10-20 hours per week on manual processes
- Manual work reduction: Automation typically eliminates 70-90% of repetitive data entry tasks
- Error reduction: Data accuracy improves by 60-80% with proper configuration and validation
These aren't hypothetical benefits—they're typical outcomes Stockton10 has delivered for clients across industries.
The Stockton10 Expert NetSuite Health Check Methodology
Stockton10's NetSuite health check goes deeper than surface-level symptoms:
- Configuration assessment: NetSuite specialists evaluate setup against industry standards, including module-specific configurations for SuiteFlow, Planning & Budgeting, and more
- Script analysis: The team reviews all SuiteScripts, including Client Scripts, User Event Scripts, and Map/Reduce Scripts for efficiency and necessity
- Integration evaluation: Experts check all connection points with third-party systems like DocuSign, Avalara, and custom integrations
- Customization review: Specialists assess all forms, fields, and workflows for redundancy and performance impact
- Update compatibility: The Stockton10 team verifies all customizations against upcoming NetSuite releases
Unlike DIY assessments, Stockton10's expert health check delivers clear, prioritized actions with technical specificity and implementation guidance.
When to Consider an Expert NetSuite Health Check
You'll benefit most from an expert NetSuite health check when:
- Your business processes have changed since implementation
- You're experiencing performance issues like slow reports or processes
- You've accumulated numerous customizations without documentation
- You're contemplating additional modules or integrations
- You've recently experienced failed updates or integration issues
- Your team relies on manual workarounds and external systems
These situations require specialized NetSuite expertise that internal teams simply can't provide.
Take the Next Step Toward Expert-Optimized NetSuite
Book a 30-minute consultation with Stockton10's NetSuite experts. They'll discuss your specific challenges and how an expert NetSuite health check addresses blind spots your internal team can't see.
You'll receive a preliminary expert assessment and a clear understanding of what a full NetSuite health check would involve for your specific situation—all with no obligation.
Don't let these six blind spots continue to undermine your NetSuite investment.
Contact Stockton10 today and start getting the performance you're already paying for.
