You’ve gone live with NetSuite. Your system is up, your team is trained, and everything seems to be running smoothly. But then, a few weeks or months later, things start to slow down.
Reports take longer to load. Dashboards aren’t displaying the right information. Orders don’t sync the way they should.
And suddenly, what was supposed to make your business more efficient is causing delays, errors, and frustration.
This isn’t just bad luck—it’s what happens when businesses skip the follow-up after NetSuite implementation. NetSuite is powerful, but it isn’t a “set it and forget it” system. Without ongoing support, optimization, and troubleshooting, inefficiencies pile up, and the system stops working for you.
The good news? Most of these issues are completely avoidable.
4 Risks of Ignoring NetSuite Post-Implementation
Companies that fail to invest in post-go-live optimization and support often face avoidable headaches. Here’s what happens when NetSuite doesn’t get the follow-up it needs:
1. System Inefficiencies Start to Creep In
When NetSuite is first implemented, everything is configured based on current business needs. But as processes change, those initial settings quickly become outdated. If no one is actively monitoring system performance, small inefficiencies turn into major productivity drains.
- Example: A company’s sales reports start taking twice as long to load because saved searches are pulling unnecessary historical data. Without an audit, this slow performance goes unchecked for months.
How to Fix It:
- Regularly audit workflows, saved searches, and custom scripts to remove inefficiencies.
- Optimize saved searches by limiting the data range and removing unnecessary filters.
2. Your Business Evolves, But NetSuite Doesn’t
NetSuite is built to grow with your business, but it doesn’t adjust itself automatically.
If you expand your product line, enter a new market, or change internal processes, NetSuite must be updated to reflect those changes. Otherwise, teams are stuck using outdated workflows that don’t fit the business anymore.
- Example: A retail business expands internationally but never configures NetSuite for multi-currency transactions. As a result, the finance team struggles with manual currency conversions, increasing the risk of accounting errors.
How to Fix It:
- Work with a NetSuite consultant to regularly review configurations and ensure they align with business growth.
- Implement role-based dashboards so different departments see only the data relevant to them.
3. Integration & Customization Issues Start Causing Problems
Most businesses integrate NetSuite with third-party apps, CRMs, e-commerce platforms, and payment gateways. But integrations need ongoing maintenance—without it, syncing errors, API failures, and data mismatches become routine headaches.
- Example: A company integrates NetSuite with Shopify, but as order volume grows, delays in data syncing cause incorrect stock levels, leading to overselling and frustrated customers.
How to Fix It:
- Regularly monitor and test integrations to catch sync failures before they impact operations.
- Set up error notifications so integration issues can be fixed before they cause disruptions.
4. Your Team Wastes Time on Avoidable Errors
A poorly maintained NetSuite system creates more work, not less. When workflows aren’t updated, employees start finding manual workarounds—wasting time on repetitive tasks that should be automated.
- Example: Instead of using automated invoice approvals, employees manually check and approve invoices, delaying payments and increasing the risk of mistakes.
How to Fix It:
- Use SuiteFlow automation to eliminate manual tasks.
- Provide ongoing NetSuite training so employees know how to use features that improve efficiency.
How to Keep NetSuite Running at Peak Performance
Ignoring NetSuite post-implementation leads to avoidable slowdowns and inefficiencies. But with the right approach, your system can stay optimized, fast, and aligned with your business needs.
1. Ongoing Configuration & System Optimization
As your business grows, NetSuite must be fine-tuned to support new processes. Without regular adjustments, the system becomes outdated and inefficient.
- Fix: Conduct quarterly system audits to improve workflows, clean up redundant custom fields, and remove outdated reports.
2. Continuous User Support & Training
If employees don’t know how to use NetSuite’s features effectively, they waste time on manual processes. Regular training ensures teams get the most out of NetSuite.
- Fix: Schedule quarterly training sessions to keep teams updated on NetSuite best practices.
3. Proactive Issue Monitoring & Troubleshooting
The best way to avoid problems is to catch them before they affect operations. Businesses that actively monitor NetSuite reduce downtime, improve accuracy, and prevent system slowdowns.
- Fix: Set up real-time error notifications for failed integrations, slow reports, or missing data entries.
4. Managed Services for Hassle-Free Maintenance
Many businesses don’t have an in-house NetSuite expert, which leads to delayed fixes and unresolved system inefficiencies. A managed NetSuite service provider can handle ongoing support, troubleshooting, and system improvements.
- Fix: Work with a NetSuite-managed services provider to ensure continuous optimization.
Why Businesses Trust Stockton10 for NetSuite Support
NetSuite should be an efficiency booster, not a bottleneck. Stockton10 helps businesses keep their NetSuite systems running smoothly through:
- Ongoing Performance Optimization – Keeping workflows efficient and reports running fast.
- Custom Configuration Adjustments – Ensuring NetSuite is aligned with business growth.
- Full-Service NetSuite Support – Handling everything from system troubleshooting to integrations and training.
Stockton10 NetSuite Post-Implementation Support in Action
Stockton10 has helped companies across industries fix NetSuite inefficiencies, optimize workflows, and improve system performance. Here’s what happened when businesses invested in post-implementation support:
- E-Commerce Business: Optimized NetSuite-Shopify integration, eliminating inventory mismatches and reducing order processing time by 50%.
- Finance Team: Reconfigured approval workflows, cutting invoice processing time in half.
- Retail Brand: Fixed API sync failures, preventing thousands of duplicated orders.
Don’t Let Your NetSuite System Fall Behind
Your NetSuite system should be making your business more efficient—not slowing it down. If your system isn’t running as smoothly as it should, now’s the time to act.
Ensure your integrations, workflows, and automations are working properly. Stay ahead of inefficiencies with ongoing expert support.
Don’t let avoidable NetSuite issues hold your business back. Get a free consultation with Stockton10 to identify areas where your NetSuite system can be improved.
Let’s make sure your system works for you—today and in the future.
