NetSuite For Retail

Cloud ERP where POS, eCommerce, inventory, and finance share one database. Sales post instantly to inventory and the GL. No batch jobs, no overnight sync, no manual reconciliation between channels.

How NetSuite Handles Retail Operations

  • When a store associate scans a barcode, NetSuite creates a Sales Order that decrements inventory at SKU-location level, updates the customer record, posts revenue to the GL, and recalculates Available-to-Promise across all locations. One transaction. Sub-second latency.

    SuitePOS, SuiteCommerce, and Order Management read from the same Item Master. Update pricing once and it pushes everywhere. Transfer inventory and the GL entry posts automatically. Finance closes faster because POS data flows directly into accounting.

Retail Execution Gaps NetSuite Addresses

Inventory allocation failures happen when eCommerce confirms orders without checking real-time store stock. Last unit sold minutes ago, customer gets cancellation email.
A cheerful girl with a big smile, representing joy and positivity in performance tuning and workflow automation.
Store transfer delays start with managers emailing spreadsheets to move inventory. Transfers get keyed manually while GL entries lag physical movement by days.
Purchase order disconnect forces buyers to create POs in spreadsheets while DC receives in a WMS and finance reconciles separately. Vendor ships wrong SKU and nobody knows until month-end.
Vendor chargeback gaps emerge when suppliers short-ship. AP adjusts invoices manually while buyers dispute via email across disconnected systems.
Promotion margin blindness occurs when POS calculates discounts at transaction level and eCommerce applies at cart level. Finance can't report effective margin by promo without manual exports.
Customer data silos split purchase history in POS, online behavior in eCommerce, and support in separate CRM. Marketing can't calculate lifetime value without custom projects.

Core Retail Capabilities

01
SuitePOS
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Multi-level BOM management with backflush. Light assembly without work center tracking.

02
Advanced Inventory
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Work centers, routing sequences, labor costing per operation. Infinite scheduling with Gantt charts. Variance reports.

03
Order Management
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Real-time shop floor tablets with barcode scanning. Finite capacity scheduling. Alternate routing. Rough-cut planning.

04
SuiteCommerce
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Recipe management, FIFO issuance, batch travelers, automatic lot IDs. Full lot traceability.

05
Multi-Book Accounting
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Automated purchase requisitions from BOM explosions, lead times, safety stock. Multi-site distribution planning.

06
SuiteAnalytics
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Inspection plans at receiving, in-process, final ops. Pass/fail results with NCR linked to lots and work orders.

07
CRM & Loyalty
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Browser tablets for labor tracking, material issuance, downtime, partial completions. No app install.

08
SuiteSuccess Retail
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Real-time cost accrual. Variance analysis by operation: material price/usage, labor rate/efficiency, overhead.

Manufacturing-Specific NetSuite Expertise

30-minute response

POS sync error or inventory mismatch? We don’t make you wait till Monday.

Support that sticks

No ticket shuffling. The person who knows your setup handles your issues.

No expiring hours

Use support time when you need it—peak season, new module rollout, system upgrade. Hours never expire.

Let's Get In Touch

How NetSuite Helps Retailers Every Day

  • One source of truth: POS, ecommerce, inventory, finance on the same database. No sync jobs to break.
    Real-time stock visibility
    ATP logic checks all locations before confirming orders. Prevents oversells at transaction level.
    Faster close
    POS transactions post directly to GL. Month-end goes from days to hours.
    Smart fulfillment
    System routes orders from optimal location. BOPIS and return-anywhere work out of the box.
    Better buying decisions
    Auto-generated POs based on sales velocity, seasonality, lead times. No manual reorder spreadsheets.
    Clear customer view
    Purchase history, support cases, loyalty data in one record. Marketing targets based on actual behavior.
    Room to scale
    Add stores, regions, currencies with OneWorld. No server hardware to maintain.

Run Every Channel on One System

Stop reconciling disconnected POS, eCommerce, and accounting systems. NetSuite gives you real-time visibility across all channels. Stockton10 configures it to match your operations.

Common Questions

How does Stockton10 support retail clients post-go-live?

Assigned consultant handles POS troubleshooting, SuiteCommerce optimization, inventory tuning, and integration fixes. We focus on omnichannel operations and multi-location efficiency. Hours roll forward without quarterly resets.

What's included in managed services for retailers?

User management, POS configuration updates, SuiteCommerce adjustments, inventory allocation tuning, transfer order workflows, and release testing for retail modules.

What's your response time for critical NetSuite issues?

30 minutes guaranteed acknowledgement for S1 tickets, 7 days a week.

What needs optimization after launch?

Item records, SKU hierarchies, transfer workflows, replenishment rules. Most tune these 60-90 days post-launch.

Can you automate retail processes in NetSuite?

Yes. Auto-generate transfer orders from reorder points, sync inventory to eCommerce in real-time, alert on stockouts, and build pricing rules for promotions across channels.

How do you handle POS and eCommerce integration issues?

We troubleshoot SuitePOS sync failures, SuiteCommerce API errors, payment gateway drops, and inventory discrepancies between channels. Monitor logs and fix data flow breaks.

Do you support new store openings or market expansion?

Yes. Configure new locations, set up POS terminals, extend transfer order logic, build location-specific pricing, and add subsidiaries for new regions or brands.