You invested significant time and money in NetSuite to streamline operations and drive growth. But lately, you've noticed things aren't running as smoothly as they should. Your reports take forever to load. Your team is creating workarounds. And that ROI you projected? It seems further away than ever.
These aren't just minor inconveniences—they're warning signs that your NetSuite implementation needs attention.
What Is a NetSuite Health Check?
A NetSuite health check is a comprehensive evaluation of your current system configuration, customizations, workflows, and user practices. It's like taking your car to a trusted mechanic who checks everything from the engine to the tire pressure—but for your ERP system.
Certified NetSuite experts examine key areas, including system performance, workflow automation, database optimization, and user interfaces, to identify inefficiencies and opportunities for improvement.
The goal is to ensure your NetSuite system aligns with your business processes and delivers the ROI you expect.
A proper health check doesn't just point out problems—it provides a prioritized action plan with specific recommendations to optimize your system, enhance user experience, and maximize your NetSuite investment.
Spot the 10 Red Flags in Your NetSuite System
These common warning signs indicate your NetSuite setup isn't delivering the value it should. Each one represents real money being left on the table through lost productivity or missed opportunities.
1. Your reports take more than 30 seconds to load
When you need to make quick decisions, waiting minutes for a report is more than frustrating—it's costly. Slow reports often indicate poorly optimized saved searches or unnecessary data being pulled.
Business impact: Decision delays, wasted staff time, and missed opportunities when you can't access timely information.
2. Your month-end close takes longer than it should
If your accounting team dreads month-end because NetSuite processes are causing delays, you're losing valuable time and risking accuracy issues.
Business impact: Delayed financial reporting, overtime costs, and stressed accounting staff.
3. Users have created spreadsheet workarounds
When your team exports data to Excel to manipulate it because they can't get what they need directly from NetSuite, you're losing efficiency and creating data silos.
Business impact: Duplicate work, inconsistent calculations, and lost system investment value.
4. Your custom scripts are causing timeouts
Custom scripts should enhance functionality, not cause system crashes or slowdowns. If users report timeouts during specific operations, your scripts likely need optimization.
Business impact: Process interruptions, data entry errors, and frustrated users abandoning proper procedures.
5. Dashboard information doesn't match report data
When executives see different numbers on dashboards than what appears in detailed reports, it undermines confidence in your entire system.
Business impact: Mistrust in data, prolonged meetings to reconcile numbers, and potentially flawed strategic decisions.
6. You're using less than 60% of available features
Most companies use only a fraction of NetSuite's capabilities. If you're paying for features you don't use, you're leaving money on the table.
Business impact: Reduced ROI, missed efficiency opportunities, and potentially paying for unnecessary modules.
7. Your user adoption rates are declining
If your team increasingly avoids using NetSuite or complains about its functionality, you have a serious problem that will impact your overall investment.
Business impact: Training investments wasted, inconsistent processes, and shadow systems emerging.
8. Data entry requires excessive clicks
When your team needs to navigate through multiple screens or perform repetitive actions to complete common tasks, it's a sign of poor form optimization.
Business impact: Reduced productivity, increased error rates, and staff frustration.
9. You can't easily track key performance indicators
If generating the metrics that matter to your business requires manual compilation or custom reporting outside the system, your NetSuite setup isn't aligned with your business needs.
Business impact: Limited visibility into business performance, delayed corrective actions, and missed growth opportunities.
10. Your IT team spends too much time on "quick fixes"
When your technical resources are constantly putting out NetSuite fires instead of working on strategic initiatives, your system is holding your business back.
Business impact: Diverted IT resources, growing technical debt, and stalled innovation projects.
Why a NetSuite Health Check Matters Now
Each of these warning signs represents real money being left on the table—whether through direct costs, lost productivity, or missed opportunities. A comprehensive NetSuite health check doesn't just identify these issues—it provides a prioritized roadmap to resolve them.
Our health checks typically uncover optimizations that deliver:
- 30-50% faster report generation
- 2-3 hours saved weekly per user on routine tasks
- 15-20% reduction in data entry errors
- 40% faster month-end close processes
For a mid-sized company, these improvements often translate to the equivalent of adding 1-2 full-time employees without increasing headcount—all while getting more value from your existing NetSuite investment.
What Our NetSuite Health Check Includes
Unlike generic assessments, Stockton10's NetSuite health check examines your specific business processes and system configurations:
- System performance analysis: We identify and resolve bottlenecks that are slowing your system.
- Workflow automation review: We find opportunities to reduce manual steps.
- Search & reporting optimization: We tune your reports for maximum speed and accuracy.
- Script performance evaluation: We assess custom scripts for efficiency improvements.
- User interface assessment: We ensure your forms and dashboards enhance productivity.
- Integration flow analysis: We verify that data moves smoothly between systems.
You'll receive a detailed report with specific, actionable recommendations prioritized by effort and potential return, not vague suggestions or unnecessary customizations.
How to Get Started
The process is straightforward and requires minimal time from your team:
- Book a free 30-minute consultation: We'll discuss your specific challenges.
- Receive a customized assessment plan: We'll outline exactly what we'll examine.
- Get actionable recommendations: Typically within 2-3 weeks, with minimal disruption.
Don't wait until performance issues impact your customers or financial reporting. Contact us today at hello@stockton10.com or book your free consultation online.
Your NetSuite system should be working as hard as you do. Let's make sure it is.
