A stethoscope, glasses, and a notebook on a desk, representing a health check for identifying business issues.
NetSuite Support
July 22, 2025

NetSuite Health Check: 10 Red Flags That Point to Bigger Problems

By
Miggy Dy Buncio

Is your NetSuite setup helping or hurting your bottom line?

You’ve spent thousands rolling out NetSuite. Your teams log in daily. But you're still stuck with broken workflows, unreliable data, and too much time lost to manual fixes. Where’s the ROI?

This is why a proper NetSuite Health Check matters. 

It’s not a sales pitch. It’s how smart executives regain control, stop the tech firefighting, and start getting the value they paid for. 

A targeted NetSuite Health Check can save hundreds of hours per year and surface thousands of dollars in unused potential without needing a full reimplementation.

So how do you know it’s time for one?

These ten red flags say it all.

10 Red Flags That Signal You Need a NetSuite Health Check

If you notice even a few of these, your NetSuite environment is overdue for a closer look.

1. Messy or inconsistent reporting across departments

Sales is working off one version of the numbers. Finance is seeing something else. Leadership is caught in the middle. This usually points to misaligned saved searches, broken filters, or custom fields pulling data incorrectly. 

One trading company had been tracking stale leads as active opportunities for months, just because a single logic field in a report was wrong.

A NetSuite Health Check evaluates your reports at the root, ensuring the insights you get match what’s really happening in the business.

2. Recurring delays during month-end close

If your finance team still scrambles every month just to close the books, something is off.

We’ve seen clients lose 2 to 3 business days every cycle due to manual journal entries, unlinked revenue recognition processes, or missing subsidiary data. 

A NetSuite Health Check examines your month-end workflows, revealing where bottlenecks slow you down and where automation can help.

3. Employees bypassing NetSuite for manual workarounds

When staff start relying on Excel, Google Sheets, or Slack threads just to finish daily work, that’s a warning sign. Your team is telling you something. 

The system isn’t working for them.

A health check includes adoption and utilization analysis. It helps you understand whether the issue is technical (bad configuration), operational (workflow problems), or people-based (lack of training or access).

4. Automations failing or never set up

NetSuite has powerful automation tools, but they need to be configured and maintained.

We worked with a healthcare provider where 500+ revenue recognition entries had to be created manually every month. Once we diagnosed the issue and replaced broken workflows with a Suitelet-based solution, manual effort dropped by 70 percent.

Your NetSuite Health Check includes a customization review to assess whether automations are in place, still functional, and aligned with your current processes.

5. Integrations that constantly break

When third-party apps like Avalara, Shopify, or Salesforce break, they take entire processes with them.

We supported a tech company that couldn’t submit US tax forms because their Avalara integration failed due to expired tokenization, something the internal team missed for weeks. 

Stockton10 fixed the authentication flow, mapped tax codes properly, and built fallback processes.

Your NetSuite Health Check includes an integration review to find fragile connections before they become disasters.

6. Leadership lacks visibility into performance

If you can’t instantly view key KPIs like forecast vs actuals, customer churn, or outstanding invoices, you’re flying blind.

A NetSuite Health Check ensures your dashboards are accurate, up to date, and tailored for executive visibility. We’ve helped companies build real-time performance snapshots that replaced days of spreadsheet stitching.

7. Outdated customizations slowing performance

Legacy scripts that were created years ago (and never revisited) are one of the biggest causes of performance lags.

We helped a retail business that had over 12 obsolete workflows still firing in the background. These outdated scripts increased load times by over 30 percent and caused random system freezes.

The Health Check includes script performance profiling to isolate and flag outdated or unnecessary custom code.

8. Approval workflows stuck in email chains

Still managing approvals by sending spreadsheets over email?

One BPO client had 80 percent of their procurement cycle stuck in inboxes. We replaced their person-specific approvals with a role-based setup, unlocking faster purchasing decisions and reducing blockers when key people were out.

Our Health Check maps your workflows and shows where a simple NetSuite-native setup can save hours and reduce risk.

9. System lag or timeouts as data grows

Your NetSuite might have worked fine when you had fewer records. But as your team scales, so do your problems.

The Health Check reviews load times, timeout logs, and record volume issues to flag where indexing, archiving, or script tuning is needed. This is especially critical for businesses managing high order volumes or running NetSuite across regions.

10. You're not sure what features you’re paying for

Many executives assume that if NetSuite is running, it must be fine. But unused modules, misconfigured workflows, or untracked licenses can quietly drain your budget.

We often uncover paid features that clients didn’t even realize they had access to like Advanced Financials, NSPB, or Contract Renewals.

The NetSuite Health Check includes an ROI snapshot of what’s being used, what’s idle, and what needs attention.

Why Get a NetSuite Health Check in the First Place?

Because most issues don’t show up as obvious errors. They show up as delays, workarounds, and frustrated staff. A NetSuite Health Check helps you:

  • Validate configurations against how your business works today
  • Identify gaps where time and revenue are leaking
  • Evaluate process adoption across teams
  • Benchmark your NetSuite setup against companies like yours

This isn’t about starting from scratch. It’s about tuning what you already have to deliver what you expected.

What’s Included in a Stockton10 NetSuite Health Check?

We’re not here to sell you another implementation. Our only goal is to help you get more from the system you already use. Here’s what’s inside:

  • A full configuration and customization review
  • Current state analysis of your modules, roles, and workflows
  • To-be recommendations based on industry best practices
  • Application and infrastructure audit
  • Optimization suggestions, including performance and saved searches
  • Clear documentation of issues, impact, and possible fixes

Most clients get results in as little as 10 business days.

What Makes Stockton10 Different?

Stockton10 isn’t just another NetSuite support shop. We’ve built our model around what companies actually need from a partner:

  • Certified, experienced, and accountable consultants: All with domain expertise and technical depth.
  • Predictable pricing: Fixed rate per hour, no matter the service. Hours never expire.
  • Fast response guarantee: 30 minutes or your money back. We don’t leave you guessing.

This means your team gets help fast, your projects don’t stall, and your NetSuite setup evolves with your business.

Want to Know What’s Holding Back Your NetSuite ROI?

You don’t need another implementation. You need answers that are fast, clear, and from people who’ve done this before.

Our NetSuite Health Check is:

  • Handled by certified consultants with CPA credentials and real-world experience.
  • Covered by our 30-minute response time or your money back guarantee.
  • Priced at a flat rate with no hours expiry, so you’re never rushed or upsold.

No long timelines. No bloated proposals. Just real answers to what’s working, what’s not, and what it’ll take to fix it.

[Get My NetSuite Health Check Results]

Let’s find out what your system’s really costing you and how to fix it on your terms.

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