NetSuite Health Check: 5 Ways to Fix ROI Blockers

Picture this: Your company invested six figures in NetSuite three years ago. Your team uses it daily, processes flow through it, and your business depends on it. 

But last month, you discovered your inventory calculations were off by 15%, your revenue recognition process was taking 6 hours longer than it should, and a critical integration failed without anyone noticing for two weeks.

Sound familiar? You're not the only one.

Here's the reality: 73% of businesses using NetSuite for over a year are operating below optimal efficiency. They're losing money, wasting time, and missing opportunities simply because no one has taken a comprehensive look under the hood.hy-most

A proper NetSuite health check isn't just about finding what's broken. It's about uncovering the productivity drains, configuration gaps, and missed optimization opportunities that could be costing you thousands of dollars every month.
‍

Why Most NetSuite Systems Underperform

Your NetSuite system is probably underperforming, and it's not your fault. 

Most implementations focus on getting you live quickly. Configurations get rushed. Customizations pile up over time. Business processes evolve, but your system setup doesn't keep pace.

Here are the warning signs we see in 80% of NetSuite environments:

• Reports taking 3+ minutes to load.
• Users creating workarounds instead of using built-in features.
• Manual reconciliations eating up hours of staff time.
• Financial close processes taking longer each month.
• Staff spending time on tasks NetSuite could handle automatically.

The good news? Most of these issues are completely fixable. You just need to know where to look and how to keep your NetSuite system future-ready.
‍

Area 1: Configuration and Setup Analysis

Your NetSuite configuration is the foundation everything else builds on. When a trading company came to us after their commission calculations were consistently wrong, we discovered the root cause was a fundamental configuration mismatch that had been there since day one.

A comprehensive NetSuite health check examines these critical configuration areas:

• Chart of accounts structure: Your chart should reflect how your business operates today, not how it operated when you first went live.
• User roles and permissions: Over 60% of companies we assess have users with either too much or too little access, creating security risks and productivity bottlenecks.
• Item and inventory setup: Poorly configured items create data inconsistencies that ripple through every report and analysis.
  ‍

Area 2: Customization Review and Optimization

Customizations are often where NetSuite implementations go from helpful to harmful. What started as a simple script to solve a specific problem can become a maintenance nightmare that breaks with every NetSuite update.

However, many organizations unknowingly fall into common customization traps that create more problems than they solve.

During our NetSuite health check process, we examine every customization to answer three critical questions:

1. Is it still necessary? Business processes change. Customizations that solved yesterday's problems might be creating today's complications.
2. Is it performing optimally? Custom scripts written under time pressure often work but aren't efficient.
3. Will it break with future updates? Customizations that aren't built to NetSuite standards become ticking time bombs.
   ‍

Area 3: Performance and System Optimization

System performance impacts every user, every transaction, and every report. When users wait 3 minutes for a saved search to load, that's not just frustrating – it's expensive.

Your NetSuite health check should address:

• Saved search analysis: Searches with complex criteria or poor formula logic can slow down your entire system.
• Report performance review: Financial reports that take 10 minutes to generate during month-end close aren't just inconvenient – they're blocking critical business processes.
• Data volume management: As your business grows, your NetSuite database grows. Without proper data management, performance degrades over time. 

The key is implementing optimizations that won't disrupt your daily operations.
‍

Area 4: Security and Compliance Audit

Security isn't optional, and compliance requirements don't wait for convenient timing. A proper NetSuite health check includes a comprehensive security review.

A proper NetSuite health check includes a comprehensive security review:

• User access review: We regularly find former employees with active accounts, users with excessive permissions, and critical functions accessible to too many people.
• Data security assessment: Customer data, financial information, and business-critical records need protection.
• Integration security: Connected systems create security vulnerabilities. Your health check should examine integration authentication, data transmission security, and access controls for connected applications. 

Even experienced teams can miss critical blind spots that only expert audits uncover.
‍

Area 5: Business Process Evaluation

Technology should support your business processes, not dictate them. A comprehensive NetSuite health check evaluates how well your current configuration supports your actual business needs:

• Order-to-cash process: From initial quote to final payment, how efficiently does your system handle revenue-generating activities?
• Financial close process: Month-end and year-end close should be predictable, efficient processes. When closes take longer each month, it's time for optimization.
• Inventory management: Whether you're in manufacturing, wholesale distribution, or retail, inventory accuracy directly impacts profitability.

‍

What Happens After Your NetSuite Health Check

A good NetSuite health check provides a clear action plan with prioritized recommendations:

• Immediate quick wins: Optimizations that can be implemented immediately and provide instant benefits.
• Short-term improvements (30-90 days): Process improvements and configuration optimizations that require more planning.
• Long-term strategic enhancements (3-12 months): Major process redesigns or integration improvements.

‍

Real Results from NetSuite Health Checks

Organizations that invest in comprehensive NetSuite health checks typically see:

• 70% reduction in manual invoice and collection tasks.
• 80% improvement in approval process turnaround times.
• 100% automation of revenue recognition processes.
• 15-30% faster report generation.

These aren't theoretical benefits. These are results we've helped organizations achieve across the manufacturing, wholesale distribution, healthcare, and professional services industries.
‍

What if Your NetSuite ROI Could Double in 90 Days?

Wrong commission calculations costing you thousands each month? Revenue recognition taking forever? Monthly close eating up your team's entire week?

You're not alone. Most NetSuite systems are running at 40% capacity because nobody's looking under the hood.

Here's what makes the Stockton10 approach different:

• Certified expertise that actually matters. Every consultant has 3+ years of experience, NetSuite certification, and CPA certification before touching your system. No junior staff learning on your dime or time.
• Fixed pricing with real flexibility. Pay one rate regardless of which services you need or which consultant works on your account. Use your hours anytime within 12 months.
• 30-minute response guarantee. Get support when you need it with our guaranteed 30-minute response time, or get your money back.

Ready to uncover what your NetSuite system could be doing better?

Stockton10 will audit your current setup and deliver a prioritized action plan with specific ROI projections for each recommendation.

No generic advice. No shortcuts. No cookie-cutter solutions. Just the exact fixes your business needs to maximize what you're already paying for.

[Get Your NetSuite Health Check Now.]

‍