Key Results
Client Overview
In Business Since: 2005
Industry: Business Process Outsourcing (BPO)
For this BPO company, efficiency is everything. However, their purchase requisition approval process was causing unnecessary delays—requests sat in limbo because approvals were tied to specific individuals, meaning if someone was unavailable, the process stalled.
Procurement teams found themselves constantly chasing down approvals, which slowed down essential purchases and impacted operations. They needed a solution that eliminated bottlenecks, increased flexibility, and ensured approvals happened without unnecessary delays.
So, they turned to Stockton10 for help
Challenge
The company needed a way to implement a smarter approval system without introducing new challenges that would further slow them down
Without a structured and adaptable approval process, procurement inefficiencies would continue to undermine their ability to operate smoothly. They needed a solution that provided immediate relief while also being scalable for future needs.
Solutions
Stockton10 overhauled the client’s purchase requisition approval workflow, replacing the rigid, individual-based structure with a role-based approval system that ensured requisitions could move forward —without unnecessary roadblocks.
Here’s how Stockton10 did it:
