70% Less Manual Work: Healthcare Billing Automated on NetSuite
The client's finance team processed over 500 invoices and payment reminders by hand every month, alongside 500 manual revenue recognition entries, with the process owner about to go on extended leave and no internal replacement identified.
Client Overview
A healthcare provider operating since 1998, supporting patient billing across multiple service lines. Their finance team handled invoicing, payment follow-up, and revenue recognition manually, with the volume rising each month and no specialized NetSuite expertise in-house.
Key Results
70% Less Manual Work
Fully Automated Accounting
Smooth Staff Transition
The Challenge
Staff Continuity Risk
The process owner was going on extended leave with no internal replacement identified, putting the entire billing cycle at risk.
High Manual Paperwork Volume
Over 500 invoices and payment reminders were created and issued by hand every month, consuming most of the finance team's capacity.
Manual Revenue Recognition
500 revenue recognition entries were created manually each month, introducing accuracy risk and consuming senior finance time.
No Internal NetSuite Expertise
The team had no specialized NetSuite capability in-house to design or build the automation themselves.
The Solution
Modules
Integrations
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Business Outcomes
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Business Continuity Protected
Cash Flow Risk Reduced
Stronger Financial Accuracy
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Is your billing process dependent on
one person being at their desk?
Manual invoicing, payment follow-up, and revenue recognition do not have to consume your finance team. Stockton10 automates the repetitive work so operations continue whoever is in the office.
