Definition of "business" from a dictionary, highlighting its relevance in comparing NetSuite and SAP Business One ERP systems.
NetSuite Support
December 18, 2025

NetSuite vs SAP Business One: Which ERP Is Right for Your Business?

You're outgrowing QuickBooks. Your team is drowning in spreadsheets. Your controller just told you that month-end close is taking twelve days instead of five. 

You need a real ERP, and you've narrowed it down to NetSuite and SAP Business One. 

Both claim to serve mid-market companies. Both promise to streamline your operations. But they're built differently, priced differently, and will affect your business differently for years to come. 

Here's what you actually need to know.

The Quick Answer (If You're in a Hurry)

Here's what most comparison articles won't tell you upfront. 

  • If you're managing multiple entities or planning global expansion, NetSuite wins. 
  • If you're a single-entity manufacturer who needs on-premise control, SAP Business One is your answer. 

Everything else is details.

NetSuite vs SAP Comparison - Stockton10 Design
Factor
NetSuite
SAP Business One
Deployment
Cloud-native SaaS only
On-premise, hosted, or cloud
Best for
Multi-entity distributors, services, retail
Single-entity manufacturers
Starting price
$50K-$250K/year
$30K-$150K + 18-22% maintenance
Implementation
3-6 months (12+ with OneWorld/WMS)
3-5 months
Upgrades
Automatic, twice per year
Manual, partner-managed
Global capabilities
Native multi-entity consolidation
One database per entity
Post-go-live reality
ACS hours, partner dependency
Partner support, infrastructure management

Deployment Models Matter More Than You Think

This isn't just about "cloud vs on-premise." It's about how you'll operate three years from now. Deployment determines your upgrade path, your IT overhead, and whether your system stays stable when your admin quits.

NetSuite is cloud-native, period

NetSuite was built in the cloud from day one in 1998. There's no on-premise version. There's no hybrid option. You're getting true multi-tenant SaaS.

  • True multi-tenant SaaS: Every NetSuite customer runs on the same platform version. No one's stuck on an old release because they didn't budget for an upgrade.
  • Automatic upgrades twice per year: NetSuite pushes new features and fixes whether you're ready or not. You get two release cycles annually—typically in March and September.
  • No infrastructure to manage: No servers to maintain. No SQL databases to patch. No disaster recovery plans to test. Your IT team doesn't touch the infrastructure.
  • Mobile access out of the box: Because it's cloud-native, you get mobile apps that actually work. Your warehouse manager can receive inventory from an iPad.

The downside? You can't control the upgrade schedule. If NetSuite changes something that breaks your custom script, you're fixing it on their timeline.

SAP Business One gives you options (and decisions)

SAP B1 was released in 1996 as an on-premise system. The cloud version came later, and it shows.

  • On-premise with SQL Server or HANA: You own the infrastructure. You control the upgrade schedule. You also own the hardware costs, database licensing, backups, and disaster recovery.
  • Hosted by partners: Looks like cloud, but you're renting someone else's server. Upgrades are still manual. You're just outsourcing the infrastructure management to a partner.
  • Cloud version (SAP Business One Cloud): Exists, but it's not where SAP B1 shines. Most deployments are still on-premise or hosted because customers want that control.
  • HANA vs SQL Server: HANA is SAP's in-memory database. Faster queries, better performance, higher cost. SQL Server is the budget option.

Reality check: If your IT team is already stretched thin, cloud-native wins. 

If you have compliance requirements that mandate on-premise hosting or if you need sub-second query performance on massive datasets, SAP B1 with HANA is still viable.

Financial Management: Where Both Platforms Start

Core accounting is table stakes. Both systems handle general ledger, accounts payable, accounts receivable, and bank reconciliation. 

The differences show up in reporting and multi-entity consolidations.

NetSuite's financial core

NetSuite was originally called NetLedger. It started as cloud accounting software before becoming a full ERP. The financial foundation is solid.

  • Real-time consolidation: Multi-entity, multi-currency, multi-GAAP from day one. If you're managing three subsidiaries across two countries, NetSuite consolidates them automatically. No Excel exports.
  • SuiteAnalytics built-in: Create custom financial reports without writing SQL. Drag-and-drop saved searches let you slice revenue by product line, customer segment, or sales rep in real time.
  • Revenue recognition (ASC 606): Native support for subscription revenue, percentage-of-completion, and milestone-based recognition. Critical if you're SaaS, professional services, or project-based.
  • Intercompany transactions: Automate intercompany billing, eliminations, and transfer pricing. Your subsidiaries can sell to each other without manual journal entries.

The financial close process is where NetSuite shines. Companies regularly cut their month-end close from 10+ days to 3-5 days after implementing NetSuite OneWorld.

SAP Business One's financial core

SAP B1 handles standard accounting well. If you're a single entity with straightforward books, it's more than enough.

  • Solid GL and standard accounting: Chart of accounts, cost centers, profit centers, project accounting. Everything you'd expect from a mature ERP.
  • Crystal Reports: SAP's reporting engine. Powerful if you know how to use it. Steep learning curve if you don't. Most companies hire a specialist to build custom financial reports.
  • Multi-currency support: Handles foreign currency transactions and revaluation. But multi-entity consolidation requires add-ons or manual work.
  • Banking and reconciliation: Automated bank feeds, payment processing, and three-way matching for AP.

Bottom line: If you're managing multiple entities or planning international expansion, NetSuite is designed for it. SAP B1 can get there, but you'll need customization or third-party consolidation software.

Inventory and Order Management

Both systems handle inventory. The question is how much complexity they can absorb before breaking. 

If you're tracking serialized components across multiple warehouses with lot expiration dates, that's where the platforms diverge.

NetSuite inventory and fulfillment

NetSuite treats inventory as a unified system across locations, channels, and currencies. You get real-time visibility from the same database that runs your financials.

  • Advanced inventory management: Lot and serial tracking, bin management, cycle counting, and multi-location inventory visibility. You can see what's on hand, in transit, or allocated to sales orders across all warehouses.
  • Landed cost allocation: Automatically allocate freight, duties, insurance, and customs fees to inventory cost. Critical for importers who need accurate COGS.
  • Native WMS (add-on module): NetSuite WMS is an additional license, but it's built into the same database. No middleware. Directed putaway, wave picking, RF scanning, and shipping manifests.
  • Drop-ship and special order: Handle vendor drop-shipments or special orders without touching inventory. The system routes POs directly to vendors and invoices customers automatically.

NetSuite handles complex fulfillment scenarios better than most mid-market ERPs. 

If you're selling B2B wholesale, D2C ecommerce, and Amazon FBA from the same inventory pool, NetSuite can manage it.

SAP Business One inventory and fulfillment

SAP B1 covers the basics well. It's designed for companies that hold inventory and ship from their own warehouses.

  • Core inventory management: FIFO, LIFO, moving average, and standard costing. Multiple warehouses, serial/batch tracking, and minimum/maximum stock levels.
  • Goods receipt and goods issue: Standard warehouse transactions. Receiving, picking, packing, and shipping are all documented.
  • Inventory valuation and revaluation: Period-end valuation adjustments and foreign currency revaluation for inventory held in foreign subsidiaries.
  • WMS gaps: No native WMS. You'll need a third-party add-on like Tasklet, SAP Extended Warehouse Management, or another bolt-on if you run a complex warehouse with zone-based picking or RF scanning.

When SAP B1 wins: If you're a small manufacturer with complex BOMs and light inventory movement, SAP B1's production module is better than NetSuite's base offering. 

But if you're running a 50,000-square-foot warehouse with high-velocity picking, NetSuite WMS is the better choice.

Manufacturing and Distribution: Where the Platforms Diverge

This is where buying decisions get made or broken. Both systems claim to support manufacturing and distribution. But they were built with different priorities.

NetSuite for manufacturers and distributors

NetSuite started as a financial system for services companies and retailers. Manufacturing capabilities came later through acquisitions and internal development.

  • Work orders and BOMs: NetSuite handles light to mid-complexity manufacturing out of the box. Create multi-level bills of materials, issue work orders, and track production costs.
  • Demand planning and MRP: Native forecasting, replenishment planning, and material requirements planning with the Advanced Manufacturing license. Not as sophisticated as dedicated MRP systems, but better than most mid-market ERPs.
  • Assembly and kitting: Build assembled products from components. Useful for distributors who kit products before shipping.
  • Wholesale distribution: Built for multi-channel distribution. B2B pricing tiers, customer-specific catalogs, drop-ship, and backorder management all work natively.

NetSuite scales better if you're planning to grow distribution channels. Add SuiteCommerce for D2C ecommerce, integrate with Shopify or Amazon, and manage it all from one system.

SAP Business One for manufacturers and distributors

SAP B1 was built with manufacturers in mind. The production module is included in the base license, not an add-on.

  • Production module included: Bill of materials, production orders, material resource planning, and shop floor reporting are all standard. No extra license required.
  • Job shop and discrete manufacturing: Handles custom orders, project-based manufacturing, and engineer-to-order scenarios. You can create one-off BOMs for customer-specific products.
  • Material requirements planning: Basic MRP runs BOM explosions and generates purchase requisitions based on production orders and sales forecasts.
  • Distribution limitations: Works fine for wholesale distribution, but lacks native ecommerce, omnichannel inventory allocation, or marketplace integrations.

Reality check: NetSuite scales better if you're planning to add sales channels. SAP B1 is leaner and more manufacturing-focused if you're building products and selling through traditional distribution channels.

Multi-Entity and Global Operations

If you operate in multiple countries or plan to, this section matters most. Multi-entity architecture isn't something you bolt on later. It's foundational.

NetSuite OneWorld (true multi-entity ERP)

NetSuite OneWorld is a separate license. It's not cheap. But if you're consolidating multiple entities, it's the only mid-market ERP that handles it natively.

  • Unified platform, multiple subsidiaries: Manage 10, 50, or 100+ entities in one database with separate books, tax rules, and currencies. Each subsidiary operates independently but consolidates automatically.
  • Intercompany transactions: Automate intercompany sales, purchases, and transfer pricing. Eliminations happen automatically during consolidation.
  • Localization and compliance: NetSuite supports 200+ countries with tax engines, statutory reporting, language packs, and localized chart of accounts.
  • Multi-book accounting: Run GAAP and IFRS books in parallel. Close one set of books for tax, another for statutory reporting, and a third for management reporting.

OneWorld is why private equity firms and serial acquirers choose NetSuite. You can bolt on acquired companies without spinning up new ERP instances.

SAP Business One's multi-entity approach

SAP B1 was designed for single-entity companies. Multi-entity is possible, but it's not native.

  • One company code per database: Each subsidiary typically requires its own SAP B1 instance. You can run multiple entities in one database, but it's not recommended for regulatory or reporting purposes.
  • Manual consolidations: You'll export financials from each entity, reconcile them in Excel or a separate BI tool, and manually eliminate intercompany transactions.
  • Localization through partners: Country-specific versions of SAP B1 exist for tax, statutory reporting, and language. But they're managed by local SAP partners, not delivered as part of a unified platform.
  • Intercompany transactions: Require custom workflows or third-party add-ons to automate.

When NetSuite is non-negotiable: If you're acquiring companies, opening foreign subsidiaries, or managing cross-border supply chains, OneWorld saves you years of pain. 

SAP B1 can work for multi-entity scenarios, but you're building it yourself.

Reporting and Analytics

Your ERP is only as good as the insights you can pull from it. Finance teams live in reports. If your system makes reporting painful, your team will hate it.

NetSuite SuiteAnalytics

NetSuite's reporting is one of its strongest features. You don't need to be a SQL expert to build custom reports.

  • Saved searches: Essentially custom SQL queries without writing SQL. Every field in NetSuite is reportable. Filter, group, summarize, and export data without touching the database.
  • Dashboards and KPIs: Real-time portlets for executives who don't want to dig into reports. Revenue by region, open AR aging, inventory turns—all visible on login.
  • Workbooks (NetSuite's answer to Tableau): Drag-and-drop pivot tables and visualizations. Think Excel pivot tables but pulling live data from NetSuite.
  • Financial reporting: Pre-built P&L, balance sheet, cash flow, and consolidated financials. Customize them without breaking the underlying templates.

The learning curve for saved searches is steep. But once your team learns it, you'll never need a BI tool for operational reporting.

SAP Business One with HANA or SQL

SAP B1's reporting is powerful, but it requires technical skills. Business users can't build reports on their own.

  • Crystal Reports: SAP's standard reporting engine. Industry-standard tool used by thousands of companies. Powerful, but requires a specialist to build and maintain custom reports.
  • SAP HANA in-memory database: Faster queries for large datasets. If you're running reports on millions of transactions, HANA makes a difference. Costs more than the SQL Server option.
  • Query Wizard: A simplified report builder for business users. Limited compared to saved searches, but useful for quick ad-hoc queries.
  • Third-party BI tools: Most companies layer in Power BI, Tableau, or Qlik for advanced analytics. SAP B1 data integrates well with external BI platforms.

Bottom line: NetSuite is easier for business users. SAP B1 is more powerful if you have a BI analyst on staff or if you're already using Power BI across your organization.

Customization and Extensibility

Every ERP requires some level of customization. The question is how painful it gets. Can your internal team handle it, or do you need a developer on retainer?

NetSuite SuiteCloud platform

NetSuite's extensibility platform is built on web standards. If your team knows JavaScript, they can customize NetSuite.

  • SuiteScript (JavaScript-based): Write custom business logic, workflows, scheduled scripts, and user event triggers. All in JavaScript. No compiled code or server restarts required.
  • SuiteTalk (web services): REST and SOAP APIs for integrating with third-party apps. Every field in NetSuite is accessible via API.
  • SuiteFlow (workflow engine): Build approval workflows, email notifications, and field updates without writing code. Drag-and-drop interface.
  • SuiteApp marketplace: 500+ pre-built connectors for Salesforce, Shopify, Amazon, ShipStation, Avalara, and more. Most integrations are plug-and-play.

The downside? Custom scripts can break during NetSuite's biannual upgrades. You'll need governance to test customizations before each release.

SAP Business One SDK and DI API

SAP B1's customization tools are more technical. You'll need .NET developers to extend the system.

  • SDK for custom add-ons: Build extensions using C# or Visual Basic .NET. Create custom forms, reports, and business logic that integrate with SAP B1's UI.
  • Data Integration (DI) API: Programmatic access to SAP B1 data. Create, read, update, and delete records via API calls. More rigid than NetSuite's REST APIs.
  • User-defined fields and tables: Extend SAP B1's data model without touching the core schema. Add custom fields to existing forms or create entirely new tables.
  • Partner ecosystem: Smaller marketplace than NetSuite, but strong vertical-specific add-ons, especially for manufacturing (CAD integration, shop floor data collection, quality management).

Reality check: If your team isn't technical, NetSuite's ecosystem gives you more plug-and-play options. If you have in-house .NET developers, SAP B1's SDK is fine.

Pricing and Total Cost of Ownership

There's no public pricing for either system. Here's what actually drives cost. Vendors will tell you to "contact us for a quote," which means the price depends on how badly they want your business.

NetSuite pricing structure

NetSuite is subscription-based. You pay annually based on modules, users, and transaction volume.

  • Core platform license: Starts around $10K-$15K per year for base ERP and financials.
  • User licenses: $99-$499 per user per month depending on role (employee, full user, or limited access).
  • Module add-ons: OneWorld, Advanced Manufacturing, WMS, SuiteCommerce, and CRM all cost extra. OneWorld alone can add $25K-$100K+ annually.
  • Typical range for mid-market: $50K-$250K per year for a company with 20-100 users, depending on modules.
  • No infrastructure costs: Because it's true SaaS, you're not paying for servers, database licenses, or IT overhead.

NetSuite's pricing is opaque. Two companies with similar user counts can pay vastly different amounts based on negotiation and timing. Renewals also increase annually.

SAP Business One pricing structure

SAP B1 offers both perpetual and subscription licensing. Most companies still buy perpetual licenses and pay annual maintenance.

  • Perpetual licenses: One-time purchase of $3K-$5K per user. Professional users cost more than limited users.
  • Annual maintenance: 18-22% of license cost per year. Covers support, updates, and access to new versions.
  • Subscription option: $100-$200 per user per month depending on deployment model (on-premise, hosted, or cloud).
  • Typical range for mid-market: $30K-$150K for software licenses plus 18-22% annual maintenance.
  • Hidden costs: On-premise means servers, SQL Server or HANA licensing, backups, disaster recovery, and IT staff time. Hosted deployments shift this to your partner, but you're still paying for it.

Total cost of ownership over 5 years: NetSuite has higher subscription fees, but costs are predictable. No surprise infrastructure expenses. 

SAP B1 has lower upfront costs, but TCO climbs with infrastructure, upgrades, and partner support.

Implementation Timelines and Partner Dependency

Both systems require a partner to implement. You cannot buy NetSuite or SAP Business One directly and install it yourself. But the implementation process looks different.

NetSuite implementation

NetSuite implementation partners are called Solution Providers. Oracle requires them to be certified, but quality varies widely.

  • Typical timeline: 3-6 months for core financials and inventory. Add another 6-12 months if you're implementing OneWorld, WMS, or Advanced Manufacturing.
  • Discovery and design: Most partners spend 4-6 weeks mapping your processes, configuring the chart of accounts, and designing workflows.
  • Configuration and testing: Another 8-12 weeks building saved searches, custom fields, workflows, and integrations.
  • Training and go-live: Final 4 weeks before you flip the switch.
  • Partner ecosystem: NetSuite-only partners. Some focus on specific industries (manufacturing, wholesale distribution, SaaS). Quality varies. Check references carefully.

Post-go-live reality: You'll need ongoing support. NetSuite doesn't offer premium support the way SAP does. You're dependent on your implementation partner, ACS (Advanced Customer Support) hours purchased quarterly, or a managed services provider.

SAP Business One implementation

SAP partners are called Value-Added Resellers (VARs). They implement, customize, and support SAP B1.

  • Typical timeline: 3-5 months for a vanilla deployment. Faster if you're staying close to standard functionality.
  • Discovery and configuration: 6-8 weeks to configure the system, import data, and set up workflows.
  • Customization and add-ons: If you're adding third-party WMS, CRM, or ecommerce, add another 2-4 months.
  • Training and go-live: Most implementations include 2-3 weeks of user training before go-live.
  • Partner ecosystem: SAP partners often support multiple products (SAP B1, SAP Business ByDesign, SAP S/4HANA). Less specialization than NetSuite-only shops.

Post-go-live reality: SAP B1 support is often handled by the same VAR who implemented it. If they're good, you're set. If they're not, you're stuck. Continuity depends on partner stability.

The continuity problem: This is where most companies get burned. Implementation is one thing. Keeping the system running three years later is another.

When NetSuite Wins

NetSuite is the better choice if you fit these profiles. Don't force-fit it if you don't.

  • You're growing fast: Multi-entity, multi-currency, and omnichannel selling are native, not add-ons. If you're opening subsidiaries or launching ecommerce in the next two years, NetSuite is built for it.
  • You operate globally: OneWorld consolidates subsidiaries across 200+ countries without manual spreadsheets. Intercompany transactions, currency revaluation, and multi-GAAP reporting are automatic.
  • You want SaaS simplicity: No servers to maintain, no upgrades to schedule, no infrastructure to manage. Your IT team doesn't touch the ERP.
  • You need a platform, not just an ERP: CRM, ecommerce, PSA (professional services automation), and WMS are all part of the same ecosystem. One database, one UI, one vendor.
  • You're in distribution, retail, or services: NetSuite was built for these industries. Manufacturing is secondary.

When SAP Business One Wins

SAP B1 is the better choice if you fit these profiles. It's leaner, faster to implement, and cheaper upfront.

  • You're a manufacturer first: SAP B1's production and MRP modules are included in the base license. Better out-of-the-box support for job shop, make-to-order, and engineer-to-order manufacturing.
  • You need on-premise control: Compliance, data sovereignty, or latency requirements mandate local hosting. SAP B1 gives you full control over your infrastructure.
  • You have a single entity: If you're not consolidating multiple subsidiaries, SAP B1 is leaner and cheaper. OneWorld is overkill if you don't need it.
  • You have technical resources in-house: Developers who can work with SAP B1 SDK, Crystal Reports, and DI API. You're not dependent on partners for every customization.
  • You're not planning international expansion: If you're staying within one country with straightforward tax and regulatory requirements, SAP B1 handles it fine.

Migration Considerations: Switching from SAP B1 to NetSuite

If you're already on SAP Business One and evaluating a move to NetSuite, here's what to expect. Migration isn't trivial, but it's a well-worn path.

Why companies migrate

Most companies migrate from SAP B1 to NetSuite because they've outgrown the system's multi-entity capabilities. Here are the common triggers:

  • Outgrowing SAP B1's multi-entity capabilities: You've acquired companies and can't consolidate them cleanly. Managing three SAP B1 instances with manual Excel consolidations is unsustainable.
  • Cloud mandate: Your IT team is tired of managing servers, backups, and database patches. Your CFO wants predictable subscription costs instead of capital expenditures.
  • Ecommerce or omnichannel expansion: You're launching D2C ecommerce, selling on Amazon, or integrating with Shopify. SAP B1 wasn't built for multi-channel inventory allocation.
  • Global expansion: You're opening a European subsidiary or acquiring a company in Asia. SAP B1's localization requires spinning up new instances and custom integration work.

Migration challenges

Switching ERPs is never easy. Here's what makes SAP B1 to NetSuite migrations complex:

  • Data mapping: SAP B1 and NetSuite structure data differently. Chart of accounts, customer records, item masters, and transaction history all require custom ETL (extract, transform, load) work.
  • Custom code rewrite: Add-ons built on SAP B1 SDK won't port to NetSuite. You'll rebuild custom workflows and integrations in SuiteScript.
  • User retraining: Different UI, different workflows, different terminology. Plan for 30-60 days of adjustment. Your team will be slower during the transition.
  • Parallel runs: Most companies run both systems in parallel for 30-90 days to ensure data integrity before fully cutting over.

Bottom line: Migration isn't trivial, but it's doable. Most companies migrate because they've hit SAP B1's ceiling. 

If your business is outgrowing the system, the pain of migration is temporary. The pain of staying is permanent.

The Post-Implementation Reality No One Talks About

Choosing the ERP is one decision. Keeping it running is a different game. This is the part most vendors, consultants, and comparison articles ignore.

Here's what actually happens after go-live:

  • Consultants rotate off your account: Your implementation team moves to the next project. You lose institutional knowledge about why things were built a certain way.
  • ACS hours expire: NetSuite's ACS (Advanced Customer Support) hours are purchased quarterly. If you don't use them, they expire. If you burn through them early, you're stuck until next quarter.
  • Documentation is incomplete: Six months later, no one remembers why that custom script exists or what that saved search was supposed to do.
  • Releases break things: NetSuite pushes two upgrades per year. SAP B1 requires manual upgrades. Either way, customizations can break, workflows can fail, and integrations can stop working.
  • Turnover happens: Your NetSuite admin leaves for another job. The next person inherits a system with zero context, no documentation, and a backlog of tickets.

The continuity gap: This is where most ERP projects fail, not at implementation, but 18-36 months later when the system drifts into operational chaos. 

Knowledge evaporates. Customizations pile up. Month-end close slows down again. Reporting becomes unreliable. And everyone's frustrated.

If this sounds familiar, you're not alone. 

Post-implementation continuity isn't a NetSuite problem or a SAP B1 problem. It's an industry problem. 

And it's exactly what managed services partners were built to solve: governance, documentation, ongoing optimization, and long-term system reliability. Because continuity and reliability aren't optional. 

They're how you protect the ROI you already paid for.

Final Verdict: NetSuite vs SAP Business One

There's no universal winner. It depends on where you are and where you're going. But here's how to decide.

Choose NetSuite if:

  • You're scaling globally or managing multiple entities across different countries
  • You want SaaS simplicity with automatic upgrades and zero infrastructure management
  • You need CRM, ecommerce, and ERP in one unified platform
  • You're planning for 5+ years of growth and don't want to replace your ERP again
  • You're in distribution, retail, SaaS, or professional services

Choose SAP Business One if:

  • You're a single-entity manufacturer with complex production needs and custom BOMs
  • You need on-premise control for compliance, data sovereignty, or latency concerns
  • You have in-house IT who can manage infrastructure, upgrades, and database administration
  • You're not planning international expansion or multi-entity consolidations in the near term
  • You want lower upfront costs and don't mind managing infrastructure long-term

The real question isn't just "which ERP is better?" It's "can you support this system long-term?" 

Because the ERP you choose today needs to work three years from now, after consultants leave, admins turn over, and business processes evolve. 

Continuity matters more than features. Reliability matters more than price.

What to Do Next

Don't make this decision alone. And don't rely solely on vendor demos. Here's how to evaluate these systems properly:

  1. Get a real demo: Not a canned pitch. Bring your actual use cases. Show them your messiest process and ask them to configure it live.
  2. Talk to customers in your industry: Ask about post-implementation support, not just the sales process. How long does it take to get help? What happens when your admin quits?
  3. Evaluate your internal resources: Do you have the team to maintain this long-term, or will you need ongoing support? Be honest about your IT capacity.
  4. Map your 3-year roadmap: Are you opening subsidiaries? Launching ecommerce? Acquiring companies? Let your future plans guide the decision, not just today's pain points.
  5. Factor in post-go-live support: Implementation is 20% of the journey. The other 80% is keeping the system stable, documented, and optimized after your consultants leave.

If you're already on NetSuite and struggling with continuity, documentation, or system reliability, we can help. 

Stockton10 specializes in post-implementation managed services for NetSuite. 

We keep your system stable, documented, and continuously improving long after your implementation partner moves on.

Schedule a NetSuite Optimization Debt Audit to identify what's costing you money: unused features, lost ACS hours, recurring issues, and manual workarounds that should have been automated months ago. 

Or book a call to talk about what continuity and reliability actually look like in practice.

Because the ERP decision matters. But what you do after go-live matters more.

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