What Are NetSuite Dunning Letters?
- NetSuite Dunning Letters is a collections automation SuiteApp that systematically tracks overdue invoices and sends reminder letters at defined intervals.
It uses dunning procedures with escalation levels, customizable letter templates in multiple languages and currencies, and automated evaluation workflows that determine which customers receive letters based on days overdue, balance thresholds, and payment history.
Letters send automatically by email or can be printed manually, with full pause/resume functionality and dashboard tracking—eliminating manual collection calls, standardizing AR follow-up, and reducing days sales outstanding.
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NetSuite Dunning Letters Features
Model cost and revenue flows across customers, products, regions, and business units. Understand profitability by dimension, not just at GL level.
Combine financial metrics from NetSuite with operational data from other systems. Allocate based on activities, not just financial splits.
Allocate shared services (IT, HR, facilities) across departments using transparent drivers. Minimize disputes with auditable cost breakdowns.
Allocate costs based on actual consumption of resources and activities. More accurate product and customer profitability than simple percentage allocations.
Model business changes like new products, pricing changes, or market shifts. Test profitability impact before implementing changes.
AI assistants automate allocation model setup and provide natural-language explanations of allocation flows. Accelerate model development.
Comprehensive validation reports verify allocation logic. Full audit trails document how costs flow through dimensions.
Automate transfer pricing between legal entities for tax compliance. Auditable trails reduce compliance risk.
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How Much Does NetSuite Dunning Letters Cost?
- Dunning Letters is a purchased SuiteApp add-on.
But the real cost isn't the license—it's the AR staff hours manually calling and emailing customers, the inconsistent follow-up that extends DSO, and the bad debt write-offs from accounts that slip through the cracks.
Why Choose Stockton10?
Challenges NetSuite Dunning Letters Solves
- Manual collection calls and emails
- Inconsistent AR follow-up process
- High days sales outstanding (DSO)
- Lack of automated payment reminders
- Can't scale collections with growth
- No visibility into collection status
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NetSuite Dunning Letters FAQs
A collections automation SuiteApp that sends payment reminder letters automatically based on dunning procedures with escalation levels, days overdue thresholds, and scheduled evaluation workflows.
Yes. Dunning evaluation workflows run on schedule, determine which accounts are overdue based on thresholds, and automatically send reminder letters by email.
Yes. Use selection criteria to filter which customers, invoices, or invoice groups receive dunning. Pause dunning manually for special handling situations.
Install Dunning Letters SuiteApp, create dunning procedures with escalation levels, build letter templates, assign procedures to customers or invoices, and schedule evaluation workflows.
Automate payment reminders with Dunning Letters for consistent follow-up, configure appropriate escalation levels, and monitor results through dunning dashboard to accelerate collections.
Yes. We craft effective collection messaging, configure appropriate escalation timing, optimize workflows for staff trust, configure account filtering, design professional templates, and schedule evaluation appropriately.
Why Didn't DSO Improve After Automation?
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