NetSuite SuiteBilling

NetSuite SuiteBilling handles subscription, usage-based, and hybrid billing models in one platform. Automate recurring invoices, manage complex pricing, and connect billing directly to revenue recognition. No more separate billing systems creating manual work downstream.

What is NetSuite SuiteBilling?

  • NetSuite SuiteBilling simplifies and automates recurring subscription billing and management. 

    It supports multiple pricing models including flat-rate, tiered, usage-based, and hybrid combinations with a powerful rating engine that handles one-time charges, recurring fees, and consumption billing on a single invoice. 

    SuiteBilling manages the entire subscription lifecycle from initial billing through renewals, modifications, and prorations while ensuring revenue recognition compliance with ASC 606 and IFRS 15.

NetSuite SuiteBilling Features

01
Subscription management
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Support evergreen and term-based subscriptions (monthly, annual, multi-year). Handle upsell, downsell, suspend, and terminate with automated renewals to reduce revenue leakage.

02
Multiple pricing models
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Configure flat rates, tiered pricing, volume discounts, usage-based charges, and customer-specific pricing. Handle simple to complex pricing scenarios in one system.

03
Rating engine
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Combine one-time, recurring, and usage-based charges on a single invoice. Capture setup fees, license counts, and consumption together.

04
Billing schedules
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Schedule future-dated, real-time, and back-dated invoices. Automatically bill after free trials or increase rates when promotional discounts expire.

05
Change order management
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Easily modify subscriptions with automatic proration. Add or remove services and SuiteBilling calculates prorated charges for accurate billing.

06
Subscriber self-service
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SuiteCommerce MyAccount portal lets customers view invoices, manage subscriptions, and update payment information without calling support.

07
Recurring revenue recognition
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Integrates with NetSuite Revenue Management for ASC 606 and IFRS 15 compliance. Billing and revenue recognition happen in one system.

08
Real-time reporting and metrics
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Track monthly recurring revenue (MRR), total contract value (TCV), customer churn, and subscription metrics. Analyze billing and revenue data across multiple dimensions.

How Much Does NetSuite SuiteBilling Cost?

  • SuiteBilling is available as an add-on module to NetSuite ERP. But here's what most SaaS and subscription businesses miss: the cost isn't the license fee. It's the revenue leakage from billing errors, the time spent on manual invoicing, and the risk of non-compliant revenue recognition.

Why Choose Stockton10?

Integrations fail silently
SuiteBilling connects to usage tracking systems, payment gateways, dunning platforms. When integrations break intermittently, billing errors happen. We monitor integrations to catch failures before they create billing disputes.
Pricing changes break rating rules
You changed pricing tiers or added new usage thresholds. Did your rating engine get updated? If not, invoices are wrong and customers will tell you. We keep pricing rules in sync with your go-to-market.
Renewal automation needs monitoring
Automated renewals are great until one processes incorrectly and a customer gets billed wrong. We monitor renewals to catch errors before they hit customer accounts.
Proration logic is where it breaks
Mid-cycle upgrades and downgrades require accurate proration calculations. When proration is wrong, you either under-bill or create billing disputes. We ensure proration logic stays accurate.
Billing errors damage customer relationships
Your SaaS customers will forgive product bugs. They won't forgive billing errors. We catch billing issues before customers do.

Challenges NetSuite SuiteBilling Solves

The Problem
How OneWorld fixes it
  • Manual recurring invoices
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Creating subscription invoices manually every month is slow and error-prone. SuiteBilling automates recurring billing based on subscription schedules.
  • Multiple billing systems vs NetSuite
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Running separate billing platforms creates manual work reconciling billing to revenue and financials. SuiteBilling unifies billing and ERP
  • Complex pricing models hard to manage
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Supporting tiered pricing, usage-based billing, and custom rates manually is unmanageable. SuiteBilling's rating engine handles complex scenarios automatically.
  • Billing errors for subscription customers
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Manual proration calculations and change orders create billing mistakes. SuiteBilling automates prorations and change order billing accurately.
  • Delayed billing after trials or promotions
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Manually tracking when to bill after free trials or discount expirations creates gaps. SuiteBilling schedules future billing automatically.
  • Revenue leakage from missed renewals
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Manual renewal processes let contracts lapse. SuiteBilling automates renewals to reduce churn and capture revenue.

NetSuite SuiteBilling FAQs

What is NetSuite SuiteBilling used for?

SuiteBilling automates recurring subscription billing for SaaS, membership, and service-based businesses. It handles complex pricing models, usage-based billing, subscription modifications, and automated renewals.

Can NetSuite support usage-based billing?

Yes. SuiteBilling's rating engine handles usage-based charges, combining consumption billing with recurring fees and one-time charges on a single invoice. It supports tiered usage pricing and volume thresholds.

How does SuiteBilling handle subscription changes?

SuiteBilling automates upsells, downsells, suspensions, and cancellations with automatic proration. When customers modify subscriptions mid-cycle, SuiteBilling calculates prorated charges for accurate billing.

How does NetSuite handle subscription billing?

SuiteBilling manages the entire subscription lifecycle including initial billing, recurring invoices, usage charges, upgrades/downgrades, prorations, and renewals. It connects directly to NetSuite financials and revenue recognition.

When should I implement SuiteBilling?

Implement SuiteBilling when you're billing subscriptions manually, running a separate billing platform outside NetSuite, or need to support complex pricing models like usage-based or tiered billing.

Does Stockton10 support NetSuite SuiteBilling?

Yes. We handle SuiteBilling configuration, pricing model setup, rating engine configuration, integration support, and ongoing optimization to keep your subscription billing accurate and automated.

Are Your Customers Getting Billed Correctly?

If you're getting billing disputes, or if usage charges don't match consumption, or if renewals occasionally process wrong, SuiteBilling needs attention.