NetSuite SuiteCommerce

NetSuite Module
NetSuite SuiteCommerce Advanced gives developers complete control to build custom ecommerce experiences. Support complex catalogs, advanced pricing, and sophisticated B2B functionality while staying integrated with NetSuite. For businesses with unique ecommerce requirements.

What Is NetSuite SuiteCommerce?

  • NetSuite SuiteCommerce is a cloud-based ecommerce solution natively integrated with NetSuite ERP that unifies online storefront, order management, inventory, CRM, and financials in one platform. 

    It supports B2C and B2B commerce with mobile-responsive design, drag-and-drop site management, AI-powered product recommendations, customer self-service portals, and real-time integration with NetSuite back-office systems. 

    Because SuiteCommerce is built on NetSuite, web orders automatically flow into order management, inventory updates in real time, and customer data stays unified across all channels without middleware.

NetSuite SuiteCommerce Features

01
Native NetSuite integration
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Orders flow directly into NetSuite without middleware. Real-time inventory, pricing, and customer data on the website. No sync delays or integration failures.

02
B2B and B2C on one platform
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Support consumer shopping and business buyer portals from the same solution. B2B features include account pricing, quote requests, and invoice payments.

03
Mobile-responsive design
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Mobile-optimized themes automatically adjust for different devices. Create content once, display correctly on desktop, tablet, and mobile.

04
Drag-and-drop site management
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Business users edit pages, create promotions, and publish content without developer help. Schedule changes or publish immediately with audit trails.

05
Advanced site search and faceted navigation
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Shoppers find products quickly with intelligent search and filtering. Faceted navigation by category, price, attributes speeds product discovery

06
AI-powered product recommendations
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NetSuite Intelligent Item Recommendations suggests upsells, cross-sells, and related items based on purchase history and buying patterns.

07
Customer self-service portal (MyAccount)
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Customers view order history, track shipments, submit returns, manage payment methods, and reorder without calling support.

08
Real-time inventory visibility
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Website shows accurate inventory availability across all locations. Prevents overselling and enables "buy online, pick up in store."

How Much Does NetSuite SuiteCommerce Cost?

  • SuiteCommerce is available as an add-on module to NetSuite ERP. But the real cost isn't the license.

    It's the manual order entry from disconnected ecommerce platforms, the overselling from inventory sync delays, and the lost B2B sales from limited webstore functionality.

Why Choose Stockton10?

Customizations break on upgrades
You customized checkout and product pages. SuiteCommerce updated. Customizations broke. Site went down. We build upgrade-safe customizations and test them before NetSuite releases
Site performance degrades
Your catalog grew from 500 to 5,000 SKUs. Page load times doubled. Conversion rates dropped. We optimize site performance as your catalog scales.
Design looks dated
You launched three years ago with a theme that looked modern. Now it looks outdated compared to competitors. We evolve designs as web standards change.
Extensions conflict with updates
You added third-party extensions for reviews, search, and shipping. One conflicts with SuiteCommerce updates. Features break. We manage extension compatibility.
B2B features weren't configured right
You launched B2C, then tried adding B2B functionality. Account pricing doesn't work properly. Quote workflow is broken. We configure B2B features correctly.
SEO configuration neglected
You optimized SEO at launch. Since then, you added hundreds of products with default meta tags and duplicate content. Search rankings dropped. We maintain ongoing SEO.

Challenges NetSuite SuiteCommerce Solves

The Problem
How Close Management fixes it
  • Disconnected ecommerce and ERP systems
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Middleware integrations between Shopify/BigCommerce and NetSuite create sync delays and failures. SuiteCommerce is native to NetSuite with real-time data flow.
  • Manual order entry from web store
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Taking orders from a separate webstore and manually entering them into NetSuite is slow and error-prone. SuiteCommerce orders flow automatically.
  • Limited B2B ecommerce functionality
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Consumer ecommerce platforms don't support B2B features like account pricing, quote requests, and credit terms. SuiteCommerce handles both B2C and B2B.
  • Poor inventory visibility on the website
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Inventory syncs from NetSuite to separate ecommerce platform create overselling. SuiteCommerce shows real-time inventory from NetSuite.
  • Customer data in multiple systems
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Web orders in ecommerce platform, phone orders in NetSuite. Customer data is fragmented. SuiteCommerce unifies customer data across all channels.
  • No customer self-service
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Customers call for order status, returns, and reorders. SuiteCommerce MyAccount portal enables self-service for common requests

NetSuite SuiteCommerce FAQs

What is NetSuite SuiteCommerce?

SuiteCommerce is NetSuite's native ecommerce platform that unifies online storefront, order management, inventory, and customer data in one system. Orders flow directly into NetSuite without middleware integrations.

How to migrate from Shopify to SuiteCommerce?

Migrating involves product catalog setup, theme selection and customization, data migration for products/customers/orders, testing checkout and integrations, and go-live planning. Most migrations take 3-6 months depending on customization requirements.

What's the difference between SuiteCommerce and SuiteCommerce Advanced?

SuiteCommerce is the standard version with core ecommerce features. SuiteCommerce Advanced provides more customization flexibility for complex requirements, custom workflows, and extensive design control.

Is SuiteCommerce right for B2B ecommerce?

Yes. SuiteCommerce supports B2B features including account-specific pricing, quote requests, credit terms, invoice payments, and customer-specific catalogs alongside standard B2C functionality.

How does SuiteCommerce integrate with NetSuite ERP?

SuiteCommerce is built on NetSuite. It doesn't integrate; it's the same system. Orders, inventory, pricing, and customer data are real-time because they're in the same database. No middleware or sync processes needed.

Does Stockton10 support SuiteCommerce?

Yes. We build upgrade-safe customizations, optimize site performance, manage extension compatibility, evolve designs as standards change, configure B2B functionality, and maintain ongoing SEO optimization.

Is Your SuiteCommerce Site Keeping Up?

If site performance degraded, or if customizations broke after a SuiteCommerce update, or if your design looks dated compared to competitors, your site needs ongoing optimization.