A NetSuite Health Check isn’t a marketing exercise.
It’s a technical inspection that shows what’s really happening under the surface of your ERP and what it’s quietly costing your business every month.
The goal isn’t to start over. It’s to make your current investment perform the way it was meant to.
These seven Health Check features are what separate a surface-level audit from a results-driven one.
What a NetSuite Health Check Really Evaluates
Every business runs differently after go-live.
People change.
Processes shift.
Data piles up.
A real NetSuite Health Check doesn’t grade your past implementation. It exposes where the system no longer fits how your team actually works.
It answers questions like:
- Are workflows slowing down because of governance overload?
- Are integrations still syncing data correctly, or dropping transactions quietly?
- Are customizations blocking future upgrades?
In practice, the Health Check looks at three areas:
- Configuration integrity: Whether your roles, permissions, and workflows still reflect your organization’s structure.
- Performance health: Whether scripts, integrations, and saved searches are silently burning processing time.
- Strategic alignment: Whether your system setup still supports how you operate today, not how you worked three years ago.
Here’s where it gets specific.
7 NetSuite Health Check Service Features That Actually Matter
Before diving into fixes or optimizations, a real NetSuite Health Check focuses on what tells the truth about your system’s health: the seven areas that quietly shape daily performance.
These aren’t surface checks or configuration notes.
They’re the features that determine whether your NetSuite environment scales cleanly or drifts into slow, error-prone territory.
1. Configuration and Role Access Review
Every Health Check starts with who can do what inside your system and whether that access still makes sense.
Over time, roles multiply and permissions drift. In most environments, 20-30% of active users no longer belong there.
What we find:
- Former staff with active credentials. A billing coordinator who left last quarter still has access to patient payment data in your healthcare subsidiary.
- Overpowered roles. A warehouse supervisor can edit accounting preferences because someone cloned an Administrator role years ago.
- Misaligned subsidiaries. Users created for one entity still have visibility into others, exposing pricing and customer data across the group.
Why it matters:
Each orphaned login or unnecessary permission is a compliance and financial risk.
The Health Check locks down roles, enforces segregation of duties, and ensures every user’s access matches their real responsibilities.
2. Data Integrity and Saved Search Validation
Slow reports and mismatched dashboards usually trace back to dirty data or heavy saved searches that were never optimized.
A Health Check doesn’t just look at what data exists. It looks at how it’s being queried, joined, and refreshed.
What we find:
- Duplicate records from integrations that push customers or vendors multiple times.
- Saved searches pulling all transactions instead of specific date ranges, causing dashboards to lag by minutes.
- Inconsistent field usage. One team uses “Location” for physical sites; another uses it for regions, breaking consolidated reporting.
Why it matters:
When reporting logic doesn’t match operational use, executives see conflicting truths.
The Health Check aligns naming conventions, rebuilds key searches, and restores consistency across every dashboard and report.
3. Workflow and Automation Audit
Workflows are the heartbeat of your NetSuite account. When they’re misfiring, teams work twice as hard for half the result.
What we find:
- Healthcare: Approval chains for purchase orders that route through outdated managers, holding up vendor payments for days.
- Manufacturing: Issue tickets that trigger duplicate alerts every time a batch update runs.
- Professional Services: Timesheet approvals still referencing inactive subsidiaries, causing routine rejections.
Why it matters:
Most automations aren’t broken; they’re over-engineered.
Stockton10’s NetSuite Health Check traces each workflow from trigger to endpoint, removes redundant logic, and restores clean, predictable performance across departments.
4. Custom Script and Governance Performance Analysis
NetSuite’s SuiteScript lets you automate nearly anything, but every script consumes governance units, NetSuite’s internal measure of processing power.
When that cap is exceeded, scripts stop mid-run without throwing visible errors.
What we find:
- Revenue scripts that time out halfway through 8,000 invoices, leaving half posted and half pending.
- Mass update scripts that lock record queues, making staff think “NetSuite is slow.”
- Validation scripts that fire on every field save, even for users who don’t need them, adding seconds to every transaction.
Why it matters:
These issues don’t appear in logs or dashboards, yet they cost hours daily.
Stockton10’s Health Check measures every script’s runtime, dependency, and failure rate, then re-balances load so automation improves speed instead of draining it.
5. Integration and API Reliability Check
When your systems stop talking to each other, revenue stalls.
Most failures aren’t dramatic; they’re silent. APIs time out, queues back up, and no one notices until invoices or orders go missing.
What we find:
- Ecommerce integrations: Shopify or Magento tokens expire mid-sync, leaving orders unfulfilled for days.
- Tax tools: Avalara or Vertex connections time out under load, causing missing tax lines and delayed billing.
- Logistics systems: Warehouse integrations post duplicate shipments, inflating inventory balances.
Why it matters:
The Health Check stress-tests every connected platform and maps out failure points.
You’ll know which integrations are fragile, how often they fail, and what they’re costing in rework and reconciliation.
6. Customization and Upgrade Compatibility Review
Every customization starts with a good reason.
But over time, small patches create big upgrade problems. When your system evolves without documentation, even minor updates can trigger unexpected failures.
What we find:
- Hard-coded IDs in scripts that break when records are renamed or replaced.
- Deprecated SuiteScript 1.0 code running behind newer 2.1 functions, doubling processing time.
- Unused custom fields slowing form loads and confusing users.
Industry examples:
- Construction: Legacy retainage scripts conflicting with new built-in billing features, duplicating invoices.
- Telecom: Old provisioning scripts pointing to outdated API endpoints, preventing activations.
Why it matters:
A Stockton10 Health Check documents every customization, flags code that blocks upgrades, and ensures your next version update won’t break production.
7. Executive-Level Optimization Roadmap
The Health Check ends with something you can use—a structured roadmap, not a data dump.
It translates every technical finding into financial and operational terms so leadership can act immediately.
What you receive:
- Findings summary: Clear explanations of what’s slowing down your system, prioritized by business impact.
- Quick-win fixes: Streamlined scripts, rebuilt searches, and logic cleanups that deliver measurable speed improvements within days.
- Future-state plan: Recommendations for scaling NetSuite as your business grows, e.g., new subsidiaries, added integrations, or compliance changes.
Real outcomes:
- A healthcare client rebuilt revenue recognition logic, reducing manual tasks by 70%.
- A retail brand re-engineered its order sync and cut fulfillment delays from hours to minutes.
- A manufacturing firm shortened its month-end close by 40% after optimizing legacy workflows.
Why it matters:
The roadmap gives your executives a clear line between system improvement and business return.
Why These NetSuite Health Check Features Matter More Than a Basic Audit
Generic NetSuite reviews stop at “here’s what’s wrong.”
A Stockton10 NetSuite Health Check goes further by connecting every finding to what it costs in hours, revenue, or compliance risk.
We’ve seen what most internal teams only suspect:
- Scripts looping silently until reports fail.
- Integrations that look fine until orders vanish.
- Permissions that quietly create exposure in regulated industries.
The value isn’t in pointing out problems.
It’s in restoring confidence knowing your numbers, processes, and systems are built on solid ground again.
Results You Can Expect from a NetSuite Health Check
Most clients see immediate ROI from small technical fixes that compound over time. The biggest value isn’t in uncovering new projects. It’s in reclaiming lost productivity.
1. Faster system performance
Once redundant scripts and bloated searches are removed, NetSuite loads faster and users stop bypassing the system.
One logistics client saw order processing time drop from 6 minutes to under 90 seconds after cleanup.
2. Shorter month-end close
Data validation, workflow corrections, and automation fixes usually cut closing time by 30-50%.
For one healthcare firm, that meant finishing reconciliations two days earlier without adding staff.
3. Cleaner audit readiness
A NetSuite Health Check flags mismatched subsidiaries, uncontrolled access, and inconsistent journal postings before auditors do.
You enter audit season prepared, not reactive.
4. Real-time reporting accuracy
When saved searches align with actual business logic, dashboards finally reflect what’s true.
No more explaining to leadership why sales and finance see different numbers.
5. Lower long-term maintenance costs
A well-documented system is easier to maintain.
The Health Check creates a reference map your internal team can use for future development, reducing reliance on outside consultants.
These outcomes aren’t theoretical—they’re operational.
Every client gains measurable hours, accuracy, and confidence back into their system.
Why Stockton10’s NetSuite Health Check Outperforms Generic Reviews
Most reviews stop at “here’s what’s wrong.”
Stockton10 connects every finding to what it costs in time, compliance exposure, or margin loss.
Here’s what sets our approach apart:
- Certified, industry-trained consultants. Our team includes former NetSuite administrators, CPAs, and ERP developers with experience across manufacturing, distribution, professional services, and healthcare.
- Business-first recommendations. Every suggestion ties back to financial or operational metrics, not technical curiosity.
- Ongoing support built-in. Unlike one-off audits, Stockton10 keeps optimizing your environment after delivery. No expiring hours, no handoffs.
- Guaranteed response time. If a finding reveals a critical issue, our team responds within 30 minutes. You don’t wait through escalation layers.
- Future-proofing for upgrades. We validate compatibility with the latest NetSuite releases, so fixes today don’t break tomorrow.
The result is a NetSuite Health Check that provides clear direction and a support relationship that continues long after the report is handed over.
Schedule Your NetSuite Health Check
Your ERP is meant to support growth, not slow it down.
If reporting delays, integration errors, or performance issues are becoming routine, it’s time to see what’s really happening behind the dashboard.
A Stockton10 NetSuite Health Check gives you:
- Certified consultants with real implementation and optimization experience.
- Full system evaluation across configuration, automation, and integrations.
- A documented roadmap with costed, prioritized recommendations.
- A 30-minute guaranteed response window for any follow-up support.
- Zero expiring service hours. Act when you’re ready.
The process doesn’t disrupt operations. It protects them.
Schedule your NetSuite Health Check and find out how much performance your system can recover in just a few weeks.
Book Your NetSuite Health Check
