NetSuite Contract Renewals

NetSuite Module
NetSuite Contract Renewals automates contract renewal workflows for software companies with perpetual and term licenses. 

Generate renewal transactions 90-120 days before expiration, manage uplift and discount rules, and track renewal pipeline. 

When renewals are tracked in spreadsheets with manual processes, Contract Renewals automates it.

What Are NetSuite Contract Renewals?

  • NetSuite Contract Renewals is a software vertical SuiteApp that automates contract renewal management for perpetual and term license software companies. 

    It creates contracts from initial sales orders, tracks renewable items (licenses, support, maintenance) in install base, automatically generates renewal transactions at pre-defined intervals before contract expiration, manages multi-contract co-termination into single renewals, applies uplift and discount rules, and supports multi-tier channel sales with resellers and distributors.

    This works on eliminating manual renewal tracking, reducing revenue leakage, and improving customer retention through automated workflows.

NetSuite Contract Renewals Features

01
Automated renewal generation
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Generate renewal transactions automatically 90-120 days before contract expiration. Ensures timely renewals without manual tracking.

02
Install base tracking
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Track customer's renewable items including licenses, user seats, support, and maintenance. Complete visibility into installed base.

03
Multi-contract co-termination
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Combine multiple customer contracts with different end dates into single renewal. Simplifies billing and customer experience.

04
Uplift and discount management
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Apply price increases across-the-board or by customer set. Manage granular discounts down to individual transaction level.

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Upsell and downsell tracking
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Add items to existing contracts via upsell orders or reduce items via returns. Contract automatically adjusts for changes.

06
Multi-tier channel management
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Track sales through distributors, resellers, and end users. Generate renewals by combination of end user and bill-to customer.

07
Flexible revenue recognition
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Separate revenue recognition dates from billing dates when required. Supports different recognition methods per transaction type.

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Renewal pipeline visibility
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Real-time dashboards show expiring contracts, renewal status, priority renewals, and upsell opportunities. Track renewal pipeline.

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Person in business attire holding a fountain pen, pointing to the signature line on a contract document.

How Much Do NetSuite Contract Renewals Cost?

  • Contract Renewals is a software vertical SuiteApp add-on for software companies. 

    But the real cost isn't the license—it's the renewal revenue lost from missed expirations, the customer churn from delayed renewals, and the staff time tracking contracts manually in spreadsheets.

Why Choose Stockton10?

Renewals still tracked in spreadsheets
Built automated renewal generation. Sales still tracks renewals in Excel because renewal transactions don't generate when expected. We fix renewal workflow logic.
Uplift rules misconfigured
Price increases applied inconsistently. Some customers get 5% uplift, others 10%, no pattern. Uplift logic doesn't match pricing policy. We configure uplift rules properly.
Co-termination doesn't work
Multiple contracts should combine into single renewal. System creates separate renewals anyway. Co-termination logic misconfigured. We fix multi-contract logic.
Revenue recognition dates wrong
Renewal billing on January 1 but revenue recognition starts December 1. ASC 606 compliance broken. We configure recognition dates correctly.
Channel management unused
Sell through resellers and distributors. Renewal system doesn't distinguish. All renewals bill end users. We implement channel workflows.
Renewal pipeline dashboard ignored
Built renewal pipeline reporting. Nobody uses it. KPIs don't match what sales cares about. We configure actionable metrics.

Challenges NetSuite Contract Renewals Solves

The Problem
How Contract Renewals fixes it
  • Missed contract renewal opportunities
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Manual tracking in spreadsheets causes contracts to expire without renewal. Automated generation ensures timely renewals.
  • Manual renewal tracking in spreadsheets
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Tracking expirations, pricing, and renewal status manually is error-prone. Install base tracking and automated workflows eliminate spreadsheets.
  • Poor visibility into renewal pipeline
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Don't know which contracts expire when or renewal revenue forecasts. Real-time dashboards provide complete renewal pipeline visibility.
  • Inconsistent renewal pricing
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Applying price increases and discounts manually creates inconsistencies. Uplift and discount rules ensure consistent pricing.
  • Revenue leakage from downsells
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Customer reduces service mid-contract but billing continues. Return authorization tracking adjusts contracts for downsells.
  • Complex multi-contract management
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Customers have multiple contracts with different end dates requiring separate renewals. Co-termination combines into single renewal.

NetSuite Contract Renewals FAQs

What is NetSuite Contract Renewals?

A software vertical SuiteApp for perpetual and term license companies that automates contract renewal workflows, tracks install base, generates renewal transactions automatically, and manages pricing uplift and discounts.

Can NetSuite track contract expiration dates?

Yes. Contract Renewals tracks all contract end dates, displays expiring contracts on dashboards, and automatically generates renewal transactions at pre-defined intervals before expiration.

What's multi-contract co-termination?

Combining multiple customer contracts with different end dates into single renewal with unified expiration date. Simplifies billing and improves customer experience.

How to automate renewals in NetSuite?

Enable Contract Renewals SuiteApp, configure renewal preferences including transaction generation window (90-120 days), set up items as renewable, and define uplift and discount rules.

Which countries require e-invoicing in NetSuite?

Automated renewal generation ensures timely outreach, renewal pipeline dashboards identify at-risk customers, and multi-contract co-termination simplifies customer renewal experience.

Does Stockton10 support Contract Renewals?

Yes. We fix renewal workflow logic, configure uplift rules properly, fix multi-contract co-termination logic, configure revenue recognition dates correctly, implement channel workflows, and configure actionable renewal metrics.

Why Are Renewals Still Tracked in Excel?

If sales still tracks renewals manually, or if uplift rules apply inconsistently, or if co-termination creates separate renewals, your Contract Renewals automation isn't working.