Key Results
After Stockton10 customized NetSuite’s default email behavior, AV Now’s communication workflows became significantly more reliable and efficient.
After Stockton10 customized NetSuite’s default email behavior, AV Now’s communication workflows became significantly more reliable and efficient.
After Stockton10 customized NetSuite’s default email behavior, AV Now’s communication workflows became significantly more reliable and efficient.
Client Overview
Client: AV Now Fitness Sound
In Business Since: 1994
Industry: Retail
Challenge
AV Now discovered that NetSuite automatically replaces the sender’s “Reply-To” address with a system-generated email instead of the company’s official domain. This default behavior caused communication issues, when customers or vendors replied to system emails, their responses were not delivered to the intended recipients.
AV Now discovered that NetSuite automatically replaces the sender’s “Reply-To” address with a system-generated email instead of the company’s official domain. This default behavior caused communication issues, when customers or vendors replied to system emails, their responses were not delivered to the intended recipients.
AV Now discovered that NetSuite automatically replaces the sender’s “Reply-To” address with a system-generated email instead of the company’s official domain. This default behavior caused communication issues, when customers or vendors replied to system emails, their responses were not delivered to the intended recipients.
Solutions
Stockton10’s consultants combined functional analysis and technical scripting to resolve the limitation.
Stockton10’s consultants combined functional analysis and technical scripting to resolve the limitation.
Stockton10’s consultants combined functional analysis and technical scripting to resolve the limitation.
Tired of settling for “platform limitations”?
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